FAQ’s

Browse this section for answers on the most basic audio questions

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LATEST UPDATE

Previously, we used SHA1 encryption for certification, but that type of encryption was compromised and because of that it was deprecated and our certificate provider does not support that level of security anymore. Now we use SHA256 encryption for our ASIO Driver Certification, which can create a problem for users with Windows 7 (for example the Driver is no longer recognized as signed).

Win 7 was not released with SHA256 support, so If Win 7 users are encountering an issue that manifests itself in a system without the update as Driver Digital Signature issue, this is because their system does not support SHA-2 encryption and it does not recognize the driver as signed.

Microsoft released a security update with SHA-2 support to address that. In order to install the security update Windows users must have Service Pack 1 (SP1) already installed on their system and download the Windows Security Update:

Security Update for Windows 7 for x64-based Systems(KB3033929)

Security Update for Windows 7 for x32-based Systems (KB3033929)

The PC needs to be restarted in order to complete the installation.

This update is needed for Win 7 users only, because all later windows versions were released with SHA256 support.

General FAQ’s

How can I optimize my computer for the best quality audio performance?

In general terms, try to minimize processes unless absolutely necessary, as they may do nothing to improve your performance. There are numerous guides and articles on the web providing useful information on the subject of optimizing your computer.

What is Oven Control?

The quality of the clock is extremely important when high quality audio is desired. Oscillator accuracy is also compromised when exposed to temperature fluctuations. Housing the clock in a shielded container, or “Oven” that maintains a constant temperature, brings significant benefits to detail, dynamics, and stereo image of the audio.

What is Acoustically Focused Clocking?

Acoustically Focused Clocking (AFC) and Jitter Management are two critical components to improve audio via clocking. Both are precisely controlled by our 64-bit algorithm technology, resulting in smooth and detailed audio whatever the method of digital connectivity.

What is Jitter?

For further, detailed information about Jitter, please read the article entitled “Introduction to Digital Clocking“.

Why is Sampling rate and bit depth so important in digital audio?

These are some of the major points in digital audio today. Once an audio signal is transformed into the digital world, it becomes a small piece of information at a time point. By increasing the sample rate and bit depth, you also increase the pieces of information, thus resulting in a more detailed representation of the original analog signal. Bit depth describes the amount of bits of information for each sample. It is addressed directly to the resolution of each sample in digital audio data.

What is the warranty policy on Antelope products?

All Antelope products come with a 24-month warranty for Europe and 12-month for the USA and Asia.

What is the repair policy of Antelope Products?

If a warranty repair is issued Antelope Audio will cover all repair costs and the return shipping expenses.

Why choose Antelope Audio over other brands?

Having all this experience in clocking and digital audio from more than 20 years and by providing digital technology that transcends all expectations, Antelope is still creating countless innovations in digital audio and synchronization technology and continues to establish new standards in quality and performance. If you are looking for the best out of digital clocking and jitter-free solutions, Antelope Audio is the choice.

Who are some of the artists/bands or studios/producers that use Antelope gear?

World’s most renown artists like Celine Dion, Cher, Coldplay, KORN, Lenny Kravitz and Red Hot Chilli Peppers, have recorded or mastered with Antelope clocks. Our flagship 10M Rubidium Atomic Clock and Trinity are used for the mastering on the latest albums of Michael Jackson. Many famous studios and producers like Universal Mastering Studios in New York and Los Angeles, Kevin Augunas, Jay Gruska, Joe Zook, Michael Brauer, Bernie Grundman, Greg Wells, Alan Ward, The Metropolis Group Studios, The Lodge, Morten Lindberg, and DTS have upgraded their setup with Antelope products. The sound tracks of the most profitable movie ever, AVATAR, was mastered with our Atomic 10 M clock as well. For more information, please check out the ARTISTS section on our website.

What is the maximum length for WC cables?

The cables shouldn’t exceed 6 meters in maximum length. Longer cables might work in general, but is advised to keep them shorter than 6 meters to avoid loss of data. Be also aware that it is advised for all cables to be of equal length when clocking multiple devices from your master or atomic clock.

Why do I need a master clock?

The clock timing accuracy is critical in maintaining the best audio quality. In order for an analog signal to be digitized, it must be sampled precisely and accurately in repeating intervals. The master clock provides that timing information and allows the waveform to be reconstructed as an analogue signal correctly and it identifies when each individual sample should be recorded or re-played. If the clock timing varies, the audio samples will possibly be replayed or recorded at the wrong time resulting in sound distortion.

All digital gear have internal clocks. Why should I buy an external?

By using an external clock, you use all of its specialized and dedicated functions for clocking and synchronization. Most of the internal clocks on devices provide the basic clocking functions , sacrificing quality or technology for cost or space reasons. By having a dedicated master clock in your setup, you assure to get the highest quality/jitter free audio signals.

What is the Atomic Clock?

As a Rubidium Atomic Reference Generator based on real atomic technology, the 10M is designed specifically to appeal to the most discerning audiophiles and audio professionals. If your goal is to set up your studio for maximum performance, you will certainly appreciate a clocking reference that is a staggering 100,000 times more accurate than the quartz oscillators used in most equipment.

Are there any safety issues concerning the Atomic Clock?

The 10M is not dangerous. It doesn’t use/produce radiation. It uses the properties of the Rubidium atom to resonate in a very specific frequency.

What is varispeed and what are the pullups/pulldowns?

It is now possible to varispeed +/- 200 cents. If you prefer, you can also adjust in percent. The sample rates have also been upgraded and now go from 32 kHz to 384 kHz. Standard pull-ups/pull-downs plus varispeed means that virtually any rate can be dialed in.

What type of cables should I use with my Antelope clock?

Please avoid using standard analog audio cables for digital signals. Even though they may look the same, they are not designed for use with digital audio and thus the performance will be compromised. We recommend the use of high quality cables at all costs. For SPDIF or BNC-WC cables, 75 Ohm high quality coaxial cable is recommended. For AES/EBU it is recommended to use 110 Ohm shielded twisted pair (STP) cables. Also as a basic rule, do not allow the length of Word Clock cables to exceed more than 6 meters.

Thunderbolt™ and USB audio interfaces FAQ’s

I am trying to update my firmware, but once the update finishes I get the message: Update Failed! What should I do?

This might be happening for various reasons. One might be something interrupting the update. Do not move the update panel to the background or start another application while the device is being updated.
If you failed to update your device through Thunderbolt™, please disconnect the Thunderbolt™ cable and connect a USB cable. Then restart the Software Control Panel and try updating again.
If you are using USB connection and the update failed, try updating your Orion Studio again without interrupting the update.

Why my MAC doesn't recognize Orion Studio when connected with a Thunderbolt™ cable?

You need to switch the command interface to Thunderbolt™ from the System Menu of Orion Studio by holding the top right button and navigating to “Comm Interface” using the Front Panel knob. Select Thunderbolt by pressing the knob.

Can you control the Software Control Panel mixer with a MIDI controller?

MIDI controllers can not be used with the Orion Studio Control Panel.

Does the saving preset function save the mixer faders on the Control Panel mixer?

The Save Presets function saves the routing matrix scheme and the low latency mixer settings as well as the Orion Studio Sample Rate.

What is the maximum Thunderbolt™ cable length?

The Thunderbolt™ cable should not exceed 2 to 4 meters length.

What is the difference between Orion32 and Orion32+?

Re-designed architecture, improved features, hardware-based FPGA FX, Monitor Outs and ThunderboltTM connection.

Why is the unit non-responsive when working with a DAW?

The Orion32+ drivers are designed in a way that the unit locks to your DAW once it is started. That is the reason it displays USB. In this mode you can change settings from your DAW project (sample rate, buffer size etc.) and since the unit is locked, it will follow any change made in the project. In USB mode the unit still uses its own clock. When in this mode you can not switch between different presets.

Why my MAC doesn't recognize Orion32+ when connected with a ThunderboltTM cable?

You need to switch the command interface to Thunderbolt from the System Menu of Orion32+ by holding the top right button and navigating to “Comm Interface” using the Front Panel knob. Select Thunderbolt by pressing the knob.

Can you control the Software Control Panel mixer with a MIDI controller?

MIDI controllers can not be used with the Orion Studio Control Panel.

Does the saving preset function save the mixer faders on the Control Panel mixer?

The Save Presets function saves the routing matrix scheme and the low latency mixer settings as well as the Orion32+ Sample Rate.

How to calibrate dBu - dBFS?

Navigate to the Control Panel of Orion32+. Open the Settings panel (upper right corner of the Control Panel). Adjust the DAC and ADC dBu amount that should match 0 dBFS. (Adjustable levels 14–20 dBu).

What is the maximum ThunderboltTM cable length?

The ThunderboltTM cable should not exceed 2 to 4 meters length.

Why does the Orion32+ have only one ThunderboltTM port?

We, at Antelope Audio have always wanted to meet all of our customers’ requirements, that is why we offer both USB and ThunderboltTM connection.

Can I daisy chain two Orion32+ devices?

Yes you can, but via MADI daisy chain connection or OS X aggregate audio mode.

I am trying to update my firmware but once the update finishes I get the message: Update Failed! What should I do?

This might be happening for various reasons, one reason might be interrupting the update. Do not move the update panel to the background or start another application while the device updates.
If you are trying to update your device through ThunderboltTM, please disconnect the ThunderboltTM cable and connect a USB cable, then start the control panel again and try to update again.
If you are on a USB connection and the update failed, try to update your Orion32+ again without interrupting the update.

My device is not recognized by my computer when connected via USB / Thunderbolt, what should I do?

Download and install the Antelope Audio Driver from our website. Then restart your device by unplugging and plugging back the power cable and then restarting your computer.

I did a firmware update but my device is not responsive / it behaves strange.

Start the control panel and perform a firmware update of the latest version again. After the update is done, perform a factory reset by:
1. Press and hold the power button
2. Navigate thru the menu with the frequency select buttons
3. Select and confirm “Factory Reset” by pressing and holding the bottom frequency select button
4. You should see “Factory Presets Restored” on the Orion’s screen

Can i use Thunderbolt and USB simultaneously?

No this is not possible, you can still have both connections with the Orion32+ but you will have to choose which one to us from your Orion32+ front panel menu – “Comm. Interface”.

What is the difference between Orion32+ and Orion32

Orion32+ features a ThunderboltTM connection, a dedicated stereo monitor output on TRS connectors, has 2 Word Clock Outputs instead of 4 and features the new software control panel with Auraverb, AFX and 4 separate software mixers.

Can I use my Thunderbolt with a PC?

No, right now the ThunderboltTM connection is only available for MAC computers.

I completed the activation process but I still haven’t received the activation link by email.

Please check your junk/spam folder as the activation email might be there. If not, please wait for about 30 min. and if you still don’t get the email, please contact our tech support.

What does it mean when Zen Studio is in lock mode?

The Zen Studio drivers are designed in a way that the unit locks to your DAW once it is started. That is the reason it displays “USB”. In this mode you can change settings from your DAW project (sample rate, buffer size etc.) and since the unit is locked, it will follow any change made in the project. In USB mode the unit still uses its own clock. When in this mode you cannot switch between different presets.

Can you control the Software Control Panel mixer with a MIDI controller?

MIDI controllers cannot be used with the Orion Studio Control Panel.

Does the Zen Studio Control Panel save the preamp levels?

When a preset is saved the routing matrix scheme will be saved along with the preamp levels and modes.

What section of the control panel does the Save function save?

The Save function allows you to save only the routing matrix scheme in order to be able to load it after an eventual Factory Reset.

How do the inserts on the Zen Studio work?

The inserts work only for preamp channels 1 & 2. In order to use them you need to connect your external processors with a “Y” cable for the insert.

Is there a way to bypass the preamps on the Zen Studio?

All preamp channels can be set to work in line level from the Control Panel (Preamp Tab).

How can I control the line output volume?

In the Options tab of the Control Panel, there is a Trim function for both line in and line out.

Do the effects in the Zen Studio use the computer processors resources?

No. The processing is done entirely by the custom Zen Studio FPGA.

How can i do a Factory reset?

1. Take out the power cable from your Zen
2. Press and hold both the “option” buttons on the front panel of your Zen (the two buttons on the right next to the HP outputs)
3. While holding them, reconnect the power cable back to your Zen

What is the total number of inputs and outputs for the Zen?

The total number of ins is 38 and 26 for the outs(not including the monitor and HP outs). Keep in mind though that only 24 can be recoded simultaneously thru USB.

Why can’t i connect a 10M on my Zen?

Because Zen itself doesn’t have a 10M input.

Why is my LCD screen on my Zen blinking or disappearing?

This is a known bug. You need to perform a latest firmware update and after that a factory reset on your unit.

What is this dot that’s flashing on my Zen’s screen?

This is a screen saver we are using so the LCD screen is more protected. This is a normal behavior of the unit.

What is the maximum USB cable length for the Zen?

The USB cable length for use with your Zen studio should not exceed 3 meters. Longer cables could be used but this could result in distorted audio, noise or loss of data.

What is the type of TRS Ins and Outs on the Zen ?

All the Inputs on the Zen are balanced, except the Hiz ones. The monitor outs are Impedance balanced.

My Zen is stuck on “GOLDEN boot” mode. What should i do?

Please unplug the USB cable from your Zen. Start the control panel and reconnect the USB cable back in. Navigate to the update panel to “view all updates” and select the latest one.

Why is the unit non-responsive when working with a DAW?

The Orion 32 drivers are designed in a way that the unit locks to your DAW once it is started. That is the reason it displays USB. In this mode you can change settings from your DAW project (sample rate, buffer size etc.) and since the unit is locked, it will follow any change made in the project. In USB mode the unit still uses its own clock. When in this mode you can not switch between different presets.

Can you control the mixer of the Software Control Panel with a MIDI controller?

MIDI controllers are not supported for use with our Software Control Panel.

Where can I find the serial number of the unit?

Hold Antelope button and Preset button 3.

Does the saving preset function save the mixer faders on the low latency mixer?

The Save Presets function saves the routing matrix scheme and the low latency mixer settings as well as the Orion 32 sample rate.

How to calibrate dBu - dBFS?

Navigate to the Control Panel of the Orion 32. Open the Settings panel (upper right corner of the Control Panel). Adjust the DAC and ADC dBu amount that should match 0 dBFS. (Adjustable levels 14–20 dBu)

How can I restore the factory settings of my device?

You can restore the factory settings of your Orion 32 by holding the Antelope button and then pressing Preset button 1.

Can you connect two Orions together for more I/O?

The only way to connect two devices together for more I/O is via a MADI daisy chain. You can output 32 channels via MADI OUT from Orion³² no.1 going into the MADI IN of Orion³² no.2. Then you can output 64 channels from via MADI OUT from the Orion³² no.2 into a MADI PCI card in your computer. Having two devices connected via USB will not achieve more I/O as your DAW/computer audio settings will ask you to select ONE device to be used for recording/playback.

What is the current channel count per conncetion/sample rate?

Sample Rate USB MADI ADAT S/PDIF
PC Mac
32 kHz 32 ch 32 ch 64 ch 16 ch total / 8 ch per line 2 ch
44.1 kHz 32 ch 32 ch 64 ch 16 ch total / 8 ch per line 2 ch
48 kHz 32 ch 32 ch 64 ch 16 ch total / 8 ch per line 2 ch
88.2 kHz 32 ch 32 ch 32 ch 8 ch total / 4 ch per line 2 ch
96 kHz 32 ch 32 ch 32 ch 8 ch total / 4 ch per line 2 ch
176.4 kHz 32 ch 24 ch 24 ch 4 ch total / 2 ch per line 2 ch
192 kHz 32 ch 24 ch 24 ch 4 ch total / 2 ch per line 2 ch

Can Orion³² record up to 32 tracks/192khz on Mac?

Yes, with our latest driver you can record up to 32 tracks/192khz on Mac. For maximum stability please make sure you install all the latest updates for: Device Firmware, Control Panel Software, Device Drivers.

Is the Orion³² a stand alone unit?

Orion³² is only controllable through its Software Control Panel available for both Windows and OS X.

Does Antelope Audio recommend any MADI cards to use with the Orion³²?

Any MADI card should work fine with the Orion³² e.g. SSL or RME.

How does the latency perform on the Orion³²?

DAW 44.1 kHz 192 kHz
Pro Tools 10 7 ms 5 ms
Ableton 9 9 ms 4 ms
Cubase 7 6 ms 4 ms
Logic 9 9 ms 3 ms
Ableton 8 6 ms 3 ms
Nuendo 6 11 ms 3 ms
Wavelab 6 7 ms 5 ms
Samplitude Pro X 6 ms 4 ms
Logic 10 11 ms 5 ms
Pro Tools 11 12 ms 5 ms
* All latency times were tested with 128 samples buffer size.

Why is the Orion³² switching to USB lock when I launch my DAW?

The Orion has a built in feature to ensure that your device and DAW are always in sync. When the Orion is connected via USB, as soon as a DAW is launched, the clock source on the control panel displays “USB” instead of “Oven”. The Oven Controlled Clock is still the master clock, it just means that the device is locked to the DAW. If you therefore change sample rate at any time within your DAW session, or open a different session/project with a different sample rate, the Orion will automatically follow so you don’t have to worry if your device is in sync with your project or manually match sample rates on the hardware or software control panel. So if you want to change sample rates when a DAW is launched, you can do it from your session settings.

Why isn't my Orion³² and Pro Tools not syncing and why am I getting distortion during recording?

You can find detailed troubleshooting for Orion³² and Pro Tools in Orion³²’s Quich Help & Support page here.

Master clocks FAQ’s

Why is my device non-responsive?

Check if your device is registered.

Should I daisy chain my other devices to the OCX HD or Trinity?

OCX HD has multiple outputs for clocking multiple devices. A daisy chain can function, but we recommend clocking each device separately via a different WC Output.

My led indicator stays only in Oven mode, why does my clock not indicate that it is locked?

The lock indicator lights up only when your unit is clocked by another clock (it is not the primary clock).

How can I calibrate my OCX HD?

To calibrate your OCX HD please follow these steps:

Ensure the Atomic Clock is warmed up, atomic signal is fed to the Atomic Input and the OCX HD Atomic Clock Indicator is lit.

1. Click on Calibration and the device will enter Calibration Mode
2. The indicator will show a number which will stabilize with time. Wait for it to become stable. This number represents the error of the OCX HD’s clock related to the Atomic Clock. To compensate this error press the “Calibrate” button.
3. Repeat the procedure as many times as necessary until the number becomes as close to Zero as possible and relatively stable (number may have small deviations in few seconds). To exit the mode press the Standby button.

My 10M is displaying an ERROR message, what do I do?

Unplug the power cable of the 10M for (check with hardware department) hours. If the problem is still present afterwards contact the Antelope Audio technical support.

How do I maintain my 10M?

To ensure longevity of the device, the 10M should be kept in a room or surrounding temperatures of no more than 45 degrees Celsius. The 10M should be kept in a rack with a space of at least 1u either side of the device and be kept away from other devices that may run hot.

Is the 10M a stand alone unit?

No, in order to use the 10M you will need a clock too, such as the Trinity or the OCX. The unit itself is optimized for use with Antelope Clocks, but it is also compatible with any device that accepts a 10 MHz reference.

Why is my 10MX non-responsive?

Check if your device is registered

Converters & Mic preamps FAQ’s

Can I use the digital and analog inputs and outputs at the same time?

The Pure2 provides flexibility when it comes to routing, it allows you to use Digital and Analog inputs and outputs at the same time.

How can I perform a factory reset on the Pure2?

Hold the Power Button and a menu will appear on the Pure2 front panel Display. Using the Volume knob go to Factory Reset option. When you reach it press the Volume Knob and the unit will be reverted to the factory settings.

Can I use the Pure2 to record more than two channels?

The Pure2 is a mastering interface and can not record more than two channels of audio.

Is there a difference between the Monitor and the Main Outputs?

The Main outputs are factory calibrated to 20 dBu and user adjustable from 8 dBu to 26 dBu. The Main Outs are using dual DAC architecture with Burr-Brown DAC chips. The Monitor Outs, controlled from the Volume Knob, do not use the same architecture.

Can the Pure2 be atomically clocked?

The Pure2 has an Atomic Input and can receive reference signal from Antelope Audio’s 10M. It can also be calibrated with the 10M from the Software Control Panel.

Can I use the Pure2 as a master clock?

The Pure2 has 8 Word Clock outputs that can provide other devices with Antelope Audio’s state of the art Acoustically Focused Clocking (AFC) Technology.

Can I use the Pure2 as a two channel audio interface for recording?

The Pure2 is a mastering interface and master clock. It can be used as a two channel interface, but keep in mind it lacks features as Phantom Power or Microphone preamps.

How can I manually change the Analog Inputs and Outputs trims?

You can adjust the level of the Inputs and Outputs from the small screws that are next to each input or output.

Can I use all analog inputs and outputs simultaneously?

Since Eclipse 384 is a mastering AD/DA converter, only one pair of inputs and outputs can be used at a time.

Does a command in the Control Panel digitally change a parameter in Eclipse 384?

The Eclipse Control Panel actually changes different parameters by passing commands to the relays, which control them.

Why does the Volume Control knob make a clicking sound when turned?

This is normal behavior of the unit since the it uses a step-by-step switch for the knob. And many of its other options are relay controlled.

Can I distribute 10M clocking through the eclipse and to another AD converter?

The 10M gives atomic reference to the Eclipse 384 Master Clock. By setting the Eclipse as the master and connecting it to 10M all gear slaved to the AD/DA converter will be clocked with the 10M reference.

How do I enable the dual clock mode?

You can do so via the Settings/Options tab in the Eclipse 384 Software Control Panel.

Are the Eclipse 384 clock oscillators the same as those in Trinity?

Yes, Eclipse 384 uses the same oscillators as Trinity.

Why do I need to update my Eclipse?

By doing a firmware update on your Eclipse384, you are up to date concerning compatibility issues with all the latest updates of Operating systems and/or any other software. It is intended to download and use the latest Eclipse384 firmware. If there are any new firmware updates, the firmware update icon on your preferences tab will go red!
Keep in mind that if you have previously installed the ECP you have to uninstall it before installing the new version.
From Start Menu go to All Programs and find Eclipse Control Panel folder.Click on the folder Uninstall Eclipse Control Panel icon will appear. Click on the icon in order to uninstall the ECP. This action will uninstall the ECP.Go to Computer/System (C:)/Program Files (x86) and find and delete the folder named Eclipse Control Panel.
If you are installing ECP for the first time or just uninstalled it following the procedure described above you have to:
Download the Eclipse Control Panel .exe file.Click on the .exe file and follow the installation instructions.After installing and starting the ECP, please go to Preferences tab (upper left corner) and update the firmware of the device.
Important: It is strongly recommended that you update the firmware any time you use a new version of the ECP, as the versions of the ECP are designed for optimal performance with the corresponding version of the firmware.

Can Eclipse act as a master clock?

Of course, in fact the Eclipse384 has two clocks implemented. So you can adjust your set-up accordingly. For example: one clock for your whole setup, second clock for converting.

Can I use the Eclipse as a 'stand alone' unit? With no computer connected?

No. The Eclipse384 is a fully software panel controlled device. In order to use it, you will need a Windows PC or a MAC.

What is the bit-depth of the AD's and DA's on the Eclipse384?

All convertions inside the Eclipse384 happen at 24bits and up to 384kHz

How can I control the levels of the preamps from a DAW?

The MP32 can be controlled only via the Software Control Panel.

How can I bypass the preamps of the MP32?

The MP32 has the option to switch all preamps to line level.

How can I record the 32 channels from the MP32?

Orion 32 is one of the best options Antelope Audio has to offer for recording all 32 tracks.

Does the MP32 has a guitar input?

The first four channels of the MP32 are Hi-Z inputs.

What is Hi-Z?

Hi-Z is an input meant to handle the impedance from a magnetic pickup on an electric guitar, witch is usually 500 kOhms. The Hi-Z mode is to be used only when a guitar is plugged in preamp inputs 1–4 of the MP32.

Can the MP32 work as a standalone device?

If a user makes all adjustments and saves them to a preset, there should be no problem for the unit to work without a USB connection.
NOTE! Using the MP32 without a USB connection will not allow the user to make any changes in the device settings if needed!

How many presets can be saved with the MP32 Software Control Panel?

With MP32 you can save up to 3 presets per device. They can be overwritten and recalled at any time via the Control Panel.

Is the MP8d an audio interface?

The MP8d only does A/D conversion. Then the audio signal is carried digitally. The only D/A conversion in the MP8d is in the Headphone Output.

Can the MP8d preamps be bypassed?

Like its predecessor MP32, the MP8d can switch every channel to Mic or Line level.

Is the MP8d using the same preamps as MP32?

Both MP32 and MP8d use Class-A preamplifiers, but the devices differ in their internal architecture.

What is the best device to use with the MP8d?

The MP8d is a great companion to both Orion 32 and Orion32+. However, probably the most practical use of the MP8d will be with Zen Studio and Orion Studio. It is a great addition to the ADAT input and makes the Zen fully capable of recording up to 38 tracks.

How do the inserts of the MP8d work?

The inserts on the MP8d correspond to channels 1 & 2. When using make sure they are connected with a “Y” cable to the external processor.

Can the MP8d be used as standalone device?

MP8d can store 5 presets with user settings and adjustments. Once stored there should be no problem for the unit to work without a USB connection.
NOTE! Using the device without a USB connection will not allow the user to make any changes and adjustments in the Software Control Panel!

Is there a way to switch between Mic and Line level without using the control panel?

Press the knob on every channel of the to switch between Mic/Line (and Hi-Z on channels 1 & 2). The light indicator above the knob will light with different colors for the different modes.

Analog signal processors

Does the Satori do A/D D/A conversion?

The Satori is a purely analog monitoring controller. The USB on the unit is only for communication between the Software Control Panel and the Satori. It allows you to control some of the features that are not accessible from the Front Panel.

Does Satori work like a stand alone device (without a USB connection)?

The Satori can operate as a stand alone device, but used that way the user will not be able to control some of its features.

Why do I have latency on the R4S Talkback mic?

Since the signal of the Talkback mic is passing trough a USB connection a small amount of latency may appear.

How do I adjust the level of the R4S Talkback mic?

Hold the Talkback button and turn the volume knob. The light indicators will change, depending on whether you are increasing or lowering the level.

Can the Satori outputs be connected with unbalanced cables?

he Satori has no issues being connected with unbalanced cables.
Note! Using unbalanced cables may result in unwanted noise from the speakers.

Why are my headphones so low in volume level?

If you have connected headphones with a higher than 120 Ohms impedance, you may not get the optimal signal strength from the Headphone Output.

Does the Sum output fader work when there is no sum activated?

The Sum Output fader is only active when the Satori summing function is switched on.

Does Satori support 5.1 or other surround sound systems?

Satori can not support surround systems since all the outputs are meant for you to listen to a chosen pair of outputs or a sum (outputs 5–8).

Is the summing function available for all inputs?

The summing function is available only for inputs from 5–8 (D-Sub connector).

Is the LFE output always engaged? Is it assignable to specific Monitor selections?

The LFE output is not always engaged, it needs to be engaged from the Software Control Panel of the Satori. The user can chose to have the LFE output muted or not, depending on what outputs he is currently working with.

Why is there a clicking noise when changing the volume of Satori?

Since Satori is a relay controlled hardware device this is a normal behavior. The clicking noise appears because of the sound drop downs. It’s more present on some sound systems and less on others.

How do I go into Hover mode?

For Hover mode click on the “windows” icon on the top right corner of the Software Control Panel.

Is it possible to output to multiple sets of monitors simultaneously on the Satori?

It is not possible for the Satori to output multiple sets of monitors simultaneously.

Do I need any additional software except the Satori Control Panel in order to use the R4S?

No, when the R4S is turned on it connects and uses the Satori Software Control Panel.

Extend your search

Our tutorial library is growing daily and our content team is working around the clock to address all your questions.
For staying up-to-date check out ourYOUTUBE playlists

If you couldn’t find an answer in the FAQ section, please drop us a message. If you are a regular Antelope Audio customer, then please use the upper button “Helpdesk“. Thank you.

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Downloads

Our downloads section has been moved.

Now every product page features quick download links for the specific user manuals, Control Panel software, drivers, even tutorials and tips.

Feel free to explore:

THUNDERBOLT & USB AUDIO INTERFACES MASTER CLOCKS MASTERING-GRADE CONVERTERS
Orion Studio 10MX Pure 2
Goliath LiveClock Eclipse384
Orion 32+ OCX HD
Zen Tour Isochrone Trinity
Zen Studio Isochrone 10M
Orion 32 Isochrone OCX-V
MICROPHONE PREAMPS ANALOG SIGNAL PROCESSORS
MP32 Satori
MP8d